Vaccine Ordering
JYNNEOS® is the mpox vaccine used in Australia. This vaccine is available to order on the Onelink ordering platform (external site).
As the vaccine has a short shelf life, order limits are in place for most providers
Eligible immunisation providers who hold a Onelink Australia account can order mpox vaccines via Onelink (external site) in accordance with the eligibility information and ordering limits set within the system.
Please be aware that the vaccine has a short expiry, so order limits have been put in place to prevent over-ordering and subsequent wastage.
Providers or services that see high numbers of vaccine-eligible individuals are exempt from this order limit.
Cold chain management
Immunisation providers are responsible for ensuring vaccines received and stored at their premises, are managed by staff trained in cold chain management and who follow the National vaccine storage guidelines: Strive for 5 (external site)
The WA Health Guidelines for the Management of Cold Chain for Immunisation Service Providers is an important resource for all persons managing vaccines at provider sites.
If you have any questions or concerns about vaccine ordering, please email vaccineorders@health.wa.gov.au. Whole cartons (boxes of 20 vials) are labelled with the vaccine manufacture’s expiry date which is based on frozen storage. Vaccines are thawed to +2 to +8C in batches, to fulfil order requests. The date and time of thawing will be placed on a label adjacent to the frozen expiry and batch details. Vaccine is thawed in batches (not on order demand), and thawed expiry shelf life is up to 24 weeks.
Do not refreeze the vaccine once thawed.
Orders of less than 20 vials will be repackaged by Onelink and relabelled with the original details (including batch number and manufacturer expiry date), along with the revised expiry date and time of the thawed product. If you receive an order without these relevant details, please contact vaccineorders@health.wa.gov.au.
Recording and reporting disposal
All cold chain breaches (CCBs), vaccine expiry or other potential wastage of government-funded vaccines must be reported immediately.
All reports are forwarded to the relevant Public Health Unit (PHU) for assessment. Do not discard vaccines unless you are instructed to do so by a WA Health representative.
Refer to the Vaccine ordering for further information or contact your PHU.