Integrated Case Management Program

The Integrated Case Management Program provides an approach to managing HIV transmission risks among people with HIV who have been identified as placing others at risk of HIV transmission.

Under this approach, measures are used to address all biopsychosocial aspects of a person’s life to reduce the transmission of HIV. The measures include counselling, education, medical treatment, providing social support and linkages with relevant organisations and if required, Test Orders or Public Health Orders.

Case management officers work under the Guidelines for Managing HIV Transmission Risk Behaviours in Western Australia (2020) which provide a consistent approach to HIV integrated case management in Western Australia (WA). Preference is given to the least restrictive approach that will be the most effective in the circumstances.

Integrated case management in WA is primarily undertaken by the Integrated Case Management Program team in the metropolitan area and by population health units in the regions.

Levels of management

  1. Level one – Counselling, education and support
  2. Level two – Counselling, education and support, and, case review by the Case Management Advisory Panel
  3. Level three – Management under a public health order or test order
  4. Level four – Detention and/or isolation.

The presence of a detectable viral load does not warrant management under the guidelines. However, where there is concern that a person with HIV may not be able to maintain sustained viral suppression without close support and case management, and is engaging in transmission risk behaviours, management under these guidelines may be appropriate.


Telephone: (08) 6372 5900


The Integrated Case Management Program accepts referrals from health service providers, the community sector and community members.

Download the referral form (Word 48KB).

Last reviewed: 20-12-2022
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Public Health