Datix Clinical Incident Management System (CIMS)

The clinical incident management system (CIMS) refers to an organisation’s approved nominated information system used to notify, report and investigate clinical incidents. It may also include functions to evaluate identified recommendations.

It is a requirement to notify clinical incidents as per the Clinical Incident Management Policy into the approved clinical incident management system.

Datix CIMS is the approved WA health statewide enterprise electronic online clinical incident management system which has been used since February 2014, to capture and manage clinical incidents that occur within the WA health system.

CIM Policy Pack – Resources


Datix CIMS user guide

The suite of Datix CIMS User Guides are designed to assist the user in all aspects of clinical incident management in Datix CIMS.

For information relating to access to the Datix CIMS or obtaining data from the Datix CIMS, refer to the data governance page.

More information

If you are having problems with Datix CIMS please contact your local IT staff/helpdesk.

For other enquiries contact the Patient Safety Surveillance Unit by emailing pssu@health.wa.gov.au

Last reviewed: 31-05-2022
Produced by

Patient Safety Surveillance Unit