WA Health system

Ambulance fees for seniors and pensioners

  • Western Australians over 65, and in receipt of an Australian Government pension, are entitled to free ambulance services.
  • Western Australians over 65, who do not receive an Australian Government pension, are entitled to a 50 per cent discount off the cost of ambulance services.
  • WA residents under 65 who hold a valid Pension Concession Entitlement are partially subsidised, the patient will pay 50 per cent of the fee.

The WA emergency ambulance service is delivered by St John WA. Ambulance Services are partially subsidised by the State, however there is a component of the fees that are required to be paid by the user for the of care they receive. St John WA’s fees (external site) are set in agreement with the Department of Health.

WA residents over the age of 65, and those who hold a valid Pension Concession Entitlement, are entitled to State-subsidised ambulance services when the service is medically necessary.

Valid Pension Concession Entitlements include:

Private health insurers offer ambulance cover (including ambulance-only policies), please contact them directly if you would like to arrange cover for the patient portion of the user fees.

Assistance may also be available for patients who are veterans, victims of crime, or involved in accidents at work or in a motor vehicle.

For information about ambulance concessions, visit Concessions WA (external site).

Am I entitled to free ambulance transport as an older Western Australian?

For the purposes of using ambulance services, if you are over 65 years of age and permanently reside in Western Australia, you are considered either a senior citizen or an aged pensioner, and may be entitled to certain free or discounted ambulance services. 

More information

Contact St John Ambulance WA (external site)

For billing inquiries, contact 9334 1212 or email billing@stjohnwa.com.au

This information provided by

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St John Ambulance

This publication is provided for education and information purposes only. It is not a substitute for professional advice. Information about a service, product or treatment does not imply endorsement and is not intended to replace professional advice. Readers should note that over time currency and completeness of the information may change. All users should seek advice from a qualified professional for answers to their questions.