03 February 2022

Contracts awarded to implement new HR system for WA Health

Two contracts worth nearly $220 million have been awarded for a new Human Resource Management Information System (HRMIS) that will be used to process the pay, rosters and leave entitlements of more than 54,000 WA health system employees.

The new integrated HR Management Information System (HRMIS) will bring every WA health system entity into one integrated HR, payroll and rostering system, which will be simpler, more accurate and reliable.

The contracts comprise:

  • a contract worth an estimated $166.5 million for Deloitte Australia to design, build, test and deploy the HRMIS by June 2025, and provide application support services for up to 20 years; and
  • a licensing agreement with SAP Australia worth an estimated $53.3 million, for subscription to contemporary HR, payroll and rostering software for up to 10 years.

Funding for the implementation and delivery of a new HRMIS was announced in the WA Government’s Mid-year Review in December 2021.

The award of these contracts follows the successful completion of an open tender and comprehensive evaluation process led by Health Support Services (HSS) – the shared services centre for the WA health system.

The evaluation included a proof of concept process which tested the proposed solution’s capabilities to determine whether it could meet requirements of the WA health system’s vast workforce across metropolitan and regional WA.

Development and implementation of the new HRMIS system, led by HSS, will now commence and is scheduled for completion by June 2025.

The HRMIS will reduce manual processes and paper-based HR forms, as well as provide all WA health system employees with a better digital user experience.

This will enable WA health system employees to easily access information about their pay, leave and shifts securely on their own devices at any time.

Having a contemporary, systemwide HRMIS will have significant benefits for the WA health system and will deliver a key recommendation of the 2019 Sustainable Health Review to improve workforce planning, compliance and reporting capability.

It will support employees to move within the WA health system as part of an agile workforce able to respond to the changing health needs of the WA community.

The move to a modern HRMIS using a subscription-based software service will provide greater flexibility and better value for money in line with the WA Government’s Digital Strategy 2020–2025.


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