Acceptable Use of Information and Communications Technology Policy

Applicable to: This Policy is binding upon all Health Service Providers, the Department of Health (known hereafter as ‘the Department’) and their staff.

Description: The Acceptable Use of Information and Communications Technology (ICT) Policy sets out the acceptable behaviour required by staff, including contract and third party providers, across the WA health system when using WA health system ICT resources. For the purposes of this policy WA health system ICT resources includes, but is not limited to, ICT network, infrastructure, applications, portals, cloud, mobile devices, internet, storage, email, telecommunications, printers, faxes, photocopiers and video conferencing equipment.

The purpose of this Policy is to:

  • outline the general obligations and responsibilities of staff in relation to the acceptable use of ICT resources across the WA health system, including reasonable personal use
  • prevent misuse of ICT resources and minimise risk associated with unethical behaviour
  • describe the access, monitoring and record keeping of ICT resources required by staff
  • identify the consequences of breaching this Policy.

This Policy is a mandatory requirement under the Information and Communications Technology Policy Framework pursuant to section 26(2)(k) of the Health Services Act 2016.

This Policy is also a mandatory requirement for the Department of Health pursuant to section 29 of the Public Sector Management Act 1994.

This Policy supersedes the OD 0468/13 Acceptable Use Policy, OD 0469/13 Electronic Messaging Policy, OD 0470/13 Email Management Policy, OD 0336/11 Mobile Computing Devices Policy and OD 0337/11 Mobile Telephone Policy & Guidelines.

Date of effect: 13 September 2017

Policy Framework

Supporting information