Clinical Services Planning and Programs

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Policy framework statement

The Clinical Services Planning and Programs Policy Framework specifies the mandatory policy requirements that all Health Service Providers (HSPs) must comply with in order to ensure effective and consistent clinical service planning and program activity across the WA health system.

This policy framework has been developed within the context of the WA Health Clinical Services Framework 2014-2024; and the Clinical Services Framework 2020 Addendums; the Government's blueprint to guide the provision and delivery of safe, high quality public health care in Western Australia.


The purpose of this policy framework is to ensure:

  • consistency of priorities and strategic directions for clinical service planning across the WA health system
  • coordination and integration of clinical services
  • clinical service programs are person-centred, based on evidence and within a culture of continuous improvement
  • efficiency and effectiveness in the provision of clinical services.

For this policy framework:

  • Clinical Health Service is defined as: a single, diagnostic, therapeutic, rehabilitative, preventative or palliative procedure or a series of such procedures that may be separately identified for billing and accounting purposes/service. It can also refer to a clinical or support service provided under the auspices of an organisation or facility.
  • Clinical Service Planning is defined as: identifies the priorities and strategic directions for clinical services or plans to guide delivery of services.
  • Clinical Service Programs is defined as: an organised aggregate of activities directed towards the attainment of defined objectives and targets. A health program is an organised series of activities directed towards the attainment of defined health objectives and targets with a health service defined as a service performed by health professionals or by others under their direction, for the purpose of promoting, maintaining or restoring health.


This policy framework is binding on each HSP to which it applies or relates.


The key principles that underpin this policy framework are:

Compliance and Alignment                                                                                                                                                                                   

Uphold compliance with relevant legislation and maintain alignment to the WA health system’s overarching statewide plans.


Ensure consistency with Commonwealth and State Government policies and agreements.

Evidence-based and Accessible

Development and review utilises robust research and evidence. Ensure effective consultation and communication with all relevant stakeholders. Information is accessible to all stakeholders and intended audiences.

WA Health Strategic Intent 2015-2020

Support for the WA community to become healthier with a focus on prevention and support for healthier lifestyle choices; and work with primary health providers and carers to provide integrated and more accessible services.

Increased Health Service efficiency and effectiveness in hospital service delivery; and reduced demands on traditional hospital services.

Increased awareness and improved early detection and intervention of chronic diseases; and reduced numbers of people living with chronic disease through the provision of support for healthier lifestyles.

Continuous commitment to strengthened and embedded approaches to Aboriginal health and wellbeing; increased Aboriginal consumer, carer and community involvement to achieve culturally appropriate health services; and implemented strategic partnerships to improve health services for Aboriginal people.

Legislative context

This policy framework is made pursuant to ss 26(2)(a)(b)(c)(d)(l) of the Health Services Act 2016.

The Health Services Act 2016 refers to policy frameworks in ss. 26-27 and s. 34(2)(c).

The legislation below, may also apply:

  • Mental Health Act 2014
  • Health and Disability Services (Complaints) Act 1995
  • Health Insurance Act 1973
  • The Disability Services Act 1993

Mandatory requirements

Under this policy framework HSPs must comply with all mandatory requirements* including:

Supporting information

The following documents support and inform the implementation of this policy framework:

Policy framework custodian

Assistant Director General
Clinical Excellence Division

Enquiries relating to this Policy Framework may be directed to:


This policy framework will be reviewed as required to ensure relevance and recency. At a minimum this policy framework will be reviewed within two years after first issue and at least every three years thereafter.

Version Effective from Effective to Amendment(s)
41  30 November 2022  Current  Amendments to MP 0121/19 Responding to the Abuse of Older People (Elder Abuse) Policy: Policy ownership change and inclusion of contracted health entities within the applicability statement. 
40  27 September 2022  30 November 2022 Amendment to MP 0169/21 Elective Services Access and Management Policy - Minor amendments to related document: Elective Services Access Handbook. 
39 9 September 2022 27 September 2022 New MP 0173/22 Patients Awaiting Aged Care Services Including Transition Care Program Policy superseded OD 0290/10.
38 14 March 2022 9 September 2022 Guidelines for Protecting Children 2015 rescinded 14 March 2022.  Superseded by MP 0166/21 Mandatory Reporting of Child Sexual Abuse Training Policy. 
37 17 February 2022
14 March 2022 Policy Review and amendments to MP 0071/17 Aboriginal Health and Wellbeing Policy as per below:
  • Complete policy review was undertaken, a new review cycle will now commence.
  • Deleted reference Health Service Performance report.
  • Updated Aboriginal Health and Wellbeing Action Plan and Annual Report due dates.
  • Action Plan Template (Related Document) updated to provide examples.
  • Obsolete Supporting information documents removed and additional current Supporting information documents included.
36 13 December 2021 
17 February 2022
Reinstatement of OD 0290/10 as Transition Care for the Older Person Guidelines. This is to be a mandatory requirement to ensure continued access of information to health service providers whilst the new mandatory policy is under development. 
35 23 November 2021
13 December 2021
Supporting Information - Statewide Emergency Department WA Police Handover document added to Clinical Services Planning and Programs Policy Framework
34 30 September 2021
23 November 2021
New MP 0169/21 Elective Services Access and Management Policy supersedes MP 0050/17 Elective Surgery Access and Waiting List Management Policy and MP 0045/17 Urgency Categorisation and Access Policy for Public Direct Access Adult Gastrointestinal Endoscopy Services.
33 12 August 2021
30 September 2021
New MP 0168/21 Provision of Assistive Technology and Home Modifications Policy superseded OD 0353/11.
32 29 July 2021
12 August 2021
New MP 0167/21 Newborn Hearing Screening Program Policy superseded OD 0239/09.
31 22 July 2021
29 July 2021
New MP 0166/21 Mandatory Reporting of Child Sexual Abuse Training Policy.
30 5 July 2021
22 July 2021
Major Amendment to the Related Document for MP 0141/20 Public Home Birth Program Policy. The amendment is for a current condition listed in s.2.5 of the Standard (Conditions Requiring antenatal consultation as to eligibility) is moved to s2.4 (Exclusion Criteria).
29 30 June 2021
5 July 2021

Rescindment of OD 0518/14, OD 0214/09, OD 0290/10 and OD 0524/14.  

Retitle OD 0613/15, OP 1928/05, OD 0351/11, OD 0503/14, OD 0530/14 and OD 0606/15 as part of the OD/IC Project while under redevelopment to a Mandatory Policy.

Retitle OD 0239/09 and relocate from Mandatory requirements to Supporting information as part of the OD/IC Project while under redevelopment to a Mandatory Policy.

Relocate OD 0353/11 content from Mandatory requirements to a redirect link to the Chief Allied Health Office webpage located under Supporting information as part of the OD/IC Project while under redevelopment to a Mandatory Policy.

28 21 May 2021
30 June 2021
Minor Amendment to Clinical Services Planning and Programs Policy Framework to create a new heading - Aboriginal Health.
27 11 May 2021
21 May 2021
New MP 0160/21 Aboriginal Health Impact Statement and Declaration Policy.
26 28 April 2021
11 May 2021
Minor amendment to MP 0121/19 Responding to the Abuse of Older People (Elder Abuse) Policy and Supporting information Guideline: Responding to the Abuse of Older People (Elder Abuse).
25 18 February 2021 
28 April 2021
Rescinded OP 1816/04 and OP 1503/01 for Eligible Patients.
24 16 February 2021
18 February 2021 Rescinded IC 0174/14.
23 22 October 2020
16 February 2021
Rescinded OD 0590/15.
22 28 August 2020
22 October 2020
Major amendment to Clinical Services Planning and Programs Policy Framework to remove all Supporting Information from the framework.
21 10 August 2020
28 August 2020

Rescinded OD 0636/15. New MP 0141/20 Public Home Birth Program Policy, superseded OD 0482/13.

20 4 November 2019
10 August 2020
Rescinded OD 0617/15 from Supporting Information.
19 5 September 2019
4 November 2019
New MP 0121/19 Responding to the Abuse of Older People (Elder Abuse) Policy.
18 4 September 2019
5 September 2019
Rescinded OD 0582/14 from Supporting Information.
17 15 August 2019
4 September 2019
Rescinded OP 0176/04.
16 18 April 2019
15 August 2019
New MP 0106/19 Safe Infant Sleeping Policy; superseded OD 0474/13 and Framework 2013.
15 28 February 2019
18 April 2019
Rescinded BB 45/1 and IC 0065/12 from Mandatory requirements.
14 24 December 2018
 28 February 2019 Rescinded OD 0608/15 from Mandatory requirements.
13 17 October 2018
24 December 2018
Rescinded OD 0442/13 from Supporting Information.
12 10 January 2018
17 October 2018
Removed WA Adult Gastrointestinal Endoscopy Services Strategy 2015-2020 from Supporting Information.
11 21 December 2017
10 January 2018
Updated Policy Framework Custodian.
10 4 October 2017
21 December 2017
New MP 0071/17 Aboriginal Health and Wellbeing Policy to Mandatory Requirements.
9 29 September 2017
4 October 2017
Rescinded MP 0016/16 WA Health Statewide Discharge Summary Policy from Mandatory Requirements.
8 10 August 2017
29 September 2017
Rescinded OD 0502/14 from Supporting Information.
7 2 August 2017
10 August 2017
Removed Publicly Funded Home Births from the Women’s and Newborns Health Network from Supporting Information.
6 11 May 2017
2 August 2017
Rescinded OD 0333/11 from Mandatory Requirements.
5 10 April 2017
11 May 2017
OD 0608/15 re-added to Mandatory Requirements, removed OD 0618/15 from Mandatory Requirements (already rescinded).
4 4 April 2017
10 April 2017
New MP 0050/17 Elective Surgery Access  Waiting List Management Policy superseded OD 0402/12, OD 0472/13, OD 0375/12 and OD 0618/15. Incorrectly removed OD 0608/15 from Mandatory Requirements in place of OD 0618/15.
3 3 April 2017
4 April 2017
New MP 0049/17 Women requesting immersion in water for pain management during labour and/or birth policy superseded OD 0417/13 as Mandatory Requirement, rescindment of OD 0417/13.
2 17 January 2017
3 April 2017
New MP 0045/17 Urgency Categorisation and Access Policy for Public Direct Access Adult Gastrointestinal Endoscopy Services, superseded OD 0409/12 as Mandatory Requirement.
1 1 July 2016 17 January 2017 Original version


This policy framework has been approved and issued by the Director General of the Department of Health as the System Manager.

Approval byDr David Russell-Weisz, Director General, Department of Health
Approval date01 July 2016
Date published17 October 2018
File numberF-AA-40143


This policy framework is binding on those to whom it applies or relates. Implementation at a local level will be subject to audit.

Glossary of terms

Term Meaning
Applicability Under Section 26 of the Health Services Act 2016, policy frameworks may apply to:
  • All Health Service Providers
  • A type of public health service facility
  • A type of public health service
  • A type of staff member of a health service provider.
Health Service Provider Means a Health Service Provider established by an order made under section 32(1)(b) of the Health Services Act 2016.
Clinical Protocols Clinical Protocols can be seen as more specific than guidelines and provide a comprehensive set of rigid criteria outlining the management steps for single clinical condition or aspects of organisation.
WA health system Pursuant to section 19(1) of the Health Services Act 2016, means the Department of Health, Health Service Providers and to the extent that Contracted Health Entities provide health services to the State, the Contracted Health Entities.