MHERL – background information
If someone in the community experiences a mental
health emergency, the Department of Health will
provide an emergency response through two new
integrated services:
- Mental Health Emergency Response Line
- Community Emergency Response Teams
How does this differ from the Psychiatric Emergency Team?
The primary difference between the services is that there are seven Community Emergency Response Teams, whereas there was just one response team for the PET.
Also, the Community Emergency Response Teams are geographically located across the metropolitan area rather than concentrated in a central location.
This allows a more rapid response to mental health emergencies across the Perth metropolitan area.
The PET was a standalone service, whereas the Community Emergency Response Teams are part of the local community mental health service. This brings continuity of care by staff with local knowledge of services.
Where can I get more information?
Mental Health Emergency Response
Line – Coordinator
Phone: +61 8 9224 8820
Please do NOT call this number for an emergency response, it is for information about the service only.


