Delivering a Healthy WA
Health System Improvement Unit

Central Referral Service

The Central Referral Service (CRS) will be a new way to manage specialist outpatient referrals in the public health system. The CRS will lead to a more coordinated, standardised and sustainable model for elective service referral management to assist patients to receive their care within a clinically appropriate time frame, in the most appropriate location.

The CRS is expected to be operational towards the end of 2013 and aims to:

  • Standardise and streamline the referral process for first specialist outpatient with increasing electronic functionality over time.
  • Improve access and reduce patient delays for initial outpatient appointment and therefore subsequent downstream services.
  • Allocate referrals to the most appropriate site, based on patient location, specialty required, level of service required, and demand measures across the system.

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For any queries or additional information please contact the CRS team via: centralreferralservice@health.wa.gov.au

Other Relevant Links: