EIM High Level Model Home Page    Index of Entities

SEV Service Events

Covers the information related to the delivery of health care services.


Service Events diagram

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Entity Index


Behaviour/Condition Reference Standard

Care Outcome

Care Plan

Care Plan Item

Care Type

Case

Casemix Classification

Casemix Classification Source

Client

Contact Episode

Episode of Care

Event

Group Client

Health Assessment

Health Care Service Event

Health Care Service Event Type

Health Professional Site

Health System Notification

Individual Client

Liaison Notice

Non-Admitted Episode

Other Event

Other Health Care Service Event

Other Service Event

Other Service Event Type

Output

Output Format

Problem/Condition

Problem/Condition Type

Protocol/Guideline

Protocol/Guideline Item

Qualitative Observation

Quantitative Measurement

Service Event

Service Event Type

Waitlisted Event

Work Order Task

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Behaviour/Condition Reference Standard

A means of classifying a form of behaviour or condition.
Such a classification is used to standardise the specification of a mode of behaviour or condition of a patient in order to document the expected outcome of a CARE PLAN or CARE PLAN ITEM.

Business Rules

Each BEHAVIOUR/CONDITION REFERENCE STANDARD may be used to define one or more CARE OUTCOMEs.

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Care Outcome

The expected or observed change in health status of a CLIENT resulting from services provided or to be provided as part of a CARE PLAN.

Business Rules

Each CARE OUTCOME -

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Care Plan

A plan of care for the management of a CLIENT's specific health problems or conditions based on best practice protocols and guidelines.

Business Rules

Each CARE PLAN -

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Care Plan Item

An entry within a CARE PLAN, which describes either a general mode of care or schedules a HEALTH CARE SERVICE EVENT.

Business Rules

Each CARE PLAN ITEM -

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Care Type

A classification of the acuity of care delivered to a CLIENT in a CONTACT EPISODE. For example, Acute, Rehabilitation, Palliative.

For admitted clients, this entity corresponds to the Care Type data element in the NHDD V10, which says "the Care Type defines the overall nature of a clinical service provided to an admitted patient during an episode of care."

Business Rules

Each CARE TYPE may classify one or more CONTACT EPISODEs.

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Case

A series of CONTACT EPISODEs, relating to a particular CLIENT, to deliver services relating to a particular PROBLEM/CONDITION or a set of PROBLEM/CONDITIONs.

Business Rules

Each CASE -

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Casemix Classification

The classification of CONTACT EPISODEs on the basis of those client attributes that best explain the cost of care.

CASEMIX CLASSIFICATION provides a standardised method for describing the activities of health services in terms of the types of consumers treated, their treatment episodes and associated resource use.

Business Rules

Each CASEMIX CLASSIFICATION -

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Casemix Classification Source

A standard code set used for CASEMIX CLASSIFICATION.

Examples include:
-- AR-DRG: Australian Revised - Diagnostic Related Groups
-- AN-SNAP: Australian National - Sub-Acute and Non-Acute Patient Classification
-- MHCASC: Mental Health - Classification and Service Costs

Business Rules

Each CASEMIX CLASSIFICATION SOURCE may be the source of one or more CASEMIX CLASSIFICATIONs.

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Client

A person, family, group or organisation that has received, is receiving or is scheduled to receive health-related services from the Department of Health and may be considered as a single identifiable unit in this context.

Business Rules

Each CLIENT is an INDIVIDUAL CLIENT or a GROUP CLIENT.

Each CLIENT -

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Contact Episode

An involvement of a CLIENT with an ORGANISATIONAL UNIT within the health care system.

A CONTACT EPISODE may be
(a) an EPISODE OF CARE for a CLIENT admitted to a hospital as an inpatient, or
(b) a NON-ADMITTED EPISODE, such as a visit to an outpatient clinic, Emergency Department or community health clinic, or a stay in a Mental Health facility.

Business Rules

Each CONTACT EPISODE is a NON-ADMITTED EPISODE or an EPISODE OF CARE.

Each CONTACT EPISODE -

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Episode of Care

A contiguous period of time during which specific health services are provided to a CLIENT.

EPISODE OF CARE is a term usually used for hospital inpatient health services delivered in a hospital or under the responsibility of a hospital.

Business Rules

Each EPISODE OF CARE is a type of CONTACT EPISODE.

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Event

A health business activity that is of interest to and recorded by the Department of Health.

Business Rules

Each EVENT is a SERVICE EVENT or an OTHER EVENT.

Each EVENT -

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Group Client

A group of people who are not necessarily identified as individuals but are scheduled to receive, are receiving or have received services from the health system. A GROUP CLIENT may be an organisation, a family, or some other group of persons (such as a Diabetes Education class).

In such cases there is not necessarily an identifier for the individuals within the group.

Business Rules

Each GROUP CLIENT is a type of CLIENT.

Each GROUP CLIENT may include one or more GROUP MEMBERs.

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Health Assessment

The activity of assessing a CLIENT's health status.

Business Rules

Each HEALTH ASSESSMENT is a type of HEALTH CARE SERVICE EVENT.

Each HEALTH ASSESSMENT may determine one or more PROBLEM/CONDITIONs.

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Health Care Service Event

An activity that is performed in the provision of health care to a CLIENT. Examples of a HEALTH CARE SERVICE EVENT may be a surgical procedure, laboratory testing, a nursing procedure such as blood pressure monitoring, or administration of medication.

Business Rules

Each HEALTH CARE SERVICE EVENT is an OTHER HEALTH CARE SERVICE EVENT or a HEALTH ASSESSMENT.

Each HEALTH CARE SERVICE EVENT is a type of SERVICE EVENT.

Each HEALTH CARE SERVICE EVENT -

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Health Care Service Event Type

A means of classifying health care activity.

This classification in hierarchical, going from simple actions (such as changing a dressing or giving medication) to complex procedures (such as a hip replacement).

Business Rules

Each HEALTH CARE SERVICE EVENT TYPE is a type of SERVICE EVENT TYPE.

Each HEALTH CARE SERVICE EVENT TYPE -

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Health Professional Site

A site at which a particular HEALTH PROFESSIONAL practises.

A HEALTH PROFESSIONAL SITE is sometimes called a "Practice Location", although this term is usually used for doctors' practices.

Business Rules

Each HEALTH PROFESSIONAL SITE -

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Health System Notification

A communication from a HEALTH PROFESSIONAL to a government agency to alert the agency of a CLIENT with a particular PROBLEM/CONDITION or issue. This is done in accordance with regulations that require notification to be made in certain situations such as a child at risk, a client suffering from a notifiable disease, or the death of a client.

Business Rules

Each HEALTH SYSTEM NOTIFICATION -

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Individual Client

An INDIVIDUAL CLIENT is a single PERSON whose identity is known and who is receiving, is scheduled to receive or has received services from the health system.

Business Rules

Each INDIVIDUAL CLIENT is a type of CLIENT.

Each INDIVIDUAL CLIENT must be identified as only one PERSON.

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Liaison Notice

A communication made to co-ordinate the knowledge of multiple parties of the status of a CLIENT. Such a commuication will provide information about the CLIENT to a HEALTH PROFESSIONAL or HEALTH SERVICE ESTABLISHMENT.

Business Rules

Each LIAISON NOTICE -

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Non-Admitted Episode

An involvement of a CLIENT with a HEALTH SERVICE ESTABLISHMENT for the delivery of health care other than via a hospital admission.

Types of NON-ADMITTED EPISODE include:
= a visit to an outpatient clinic (which could involve seeing several HEALTH PROFESSIONALs)
= a visit to an Emergency Department
= a stay (which could be overnight or extended) at a Mental Health facility that does not involve an Admission process
= a phone call (of non-trivial length) between a CLIENT and a HEALTH PROFESSIONAL, related to the CLIENT's health care
= a Telemedicine delivery of Health Care services
= a planned home birth with a midwife present.

Business Rules

Each NON-ADMITTED EPISODE is a type of CONTACT EPISODE.

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Other Event

A health business activity that is not a SERVICE EVENT.

Business Rules

Each OTHER EVENT is a type of EVENT.

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Other Health Care Service Event

An intervention or other instance of non-assessment activity that delivers health care to a CLIENT.

Business Rules

Each OTHER HEALTH CARE SERVICE EVENT is a type of HEALTH CARE SERVICE EVENT.

Each OTHER HEALTH CARE SERVICE EVENT must address one or more PROBLEM/CONDITIONs.

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Other Service Event

An activity performed ancillary to the provision of health care to a CLIENT. Such an activity does not involve the participation of a HEALTH PROFESSIONAL and cannot have resultant OUTPUTs.

Business Rules

Each OTHER SERVICE EVENT is a type of SERVICE EVENT.

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Other Service Event Type

A means of classifying any activities performed by DOH that are not directly involved with health care, such as engineering maintenance, human resources, or IT related tasks.

Business Rules

Each OTHER SERVICE EVENT TYPE is a type of SERVICE EVENT TYPE.

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Output

A record of a QUALITATIVE OBSERVATION or QUANTITATIVE MEASUREMENT made in the course of a HEALTH CARE SERVICE EVENT

Essentially, OUTPUTs are any evidence used in making a HEALTH ASSESSMENT.

Business Rules

Each OUTPUT is a QUANTITATIVE MEASUREMENT or a QUALITATIVE OBSERVATION.

Each OUTPUT -

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Output Format

A description of the structure of an OUTPUT, indicating what it represents and how to interpret it (eg, using a name, units, format of output such as time series, range, statistical summary etc).

Business Rules

Each OUTPUT FORMAT may define the structure of one or more QUANTITATIVE MEASUREMENTs.

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Problem/Condition

A statement, by a qualified HEALTH PROFESSIONAL, of a particular aspect of a CLIENT's state of health.

Business Rules

Each PROBLEM/CONDITION -

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Problem/Condition Type

A standard description or reference code used to classify PROBLEM/CONDITIONs.

Business Rules

Each PROBLEM/CONDITION TYPE -

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Protocol/Guideline

A formal procedure to be followed when treating a PROBLEM/CONDITION.

Business Rules

Each PROTOCOL/GUIDELINE -

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Protocol/Guideline Item

A description of a specific item of care to be administered as part of a PROTOCOL/GUIDELINE for the treatment of a PROBLEM/CONDITION.

Business Rules

Each PROTOCOL/GUIDELINE ITEM -

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Qualitative Observation

A qualitative record of some factor or condition relating to the health status of a CLIENT, noted during a HEALTH CARE SERVICE EVENT.

Business Rules

Each QUALITATIVE OBSERVATION is a type of OUTPUT.

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Quantitative Measurement

A quantitative record of a factor, condition or attribute related to the health status of a CLIENT.
Normally used in relation to some aspect of either a sample taken from a CLIENT (eg blood, tissue or image) or a measurable aspect of the CLIENT (eg blood pressure, heart rate).
A QUANTITATIVE MEASUREMENT can take either continuous or discrete values, including values taken from a set of codes, ranges of values, sets of values such as a time series, and summary values such as mean and standard deviations.

Business Rules

Each QUANTITATIVE MEASUREMENT is a type of OUTPUT.

Each QUANTITATIVE MEASUREMENT must have a structure defined by only one OUTPUT FORMAT.

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Service Event

A health business service activity, which is of interest to and recorded by the Department of Health. This includes activities directly involved in the provision of health care to a CLIENT, and any other activities such as (a) equipment maintenance, (b) stock control, or (c) corporate functions (accounting , HR, IT).

Business Rules

Each SERVICE EVENT is a WORK ORDER TASK, an OTHER SERVICE EVENT or a HEALTH CARE SERVICE EVENT.

Each SERVICE EVENT is a type of EVENT.

Each SERVICE EVENT -

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Service Event Type

A classification of SERVICE EVENTs according to the nature and purpose of the SERVICE EVENT.

Business Rules

Each SERVICE EVENT TYPE is an OTHER SERVICE EVENT TYPE or a HEALTH CARE SERVICE EVENT TYPE.

Each SERVICE EVENT TYPE -

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Waitlisted Event

The state of a CLIENT in being waitlisted for a particular procedure (that is, a SERVICE EVENT TYPE) at a HEALTH SERVICE ESTABLISHMENT.

Business Rules

Each WAITLISTED EVENT -

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Work Order Task

A specific task within a WORK ORDER for an EQUIPMENT ITEM.

Business Rules

Each WORK ORDER TASK is a type of SERVICE EVENT.

Each WORK ORDER TASK must be part of only one WORK ORDER.

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