Delivering a Healthy WA
Tuberculosis Control and Humanitarian Entrant Health

Humanitarian Entrant Health Service (HEHS)

A nurse holding a migrant child

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» Frequently Asked Questions about HEHS
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The Humanitarian Entrant Health Service (HEHS) provides a holistic health assessment service for all refugees and humanitarian entrants who are resettled in Western Australia under the Commonwealth Government’s Humanitarian Program and Special Humanitarian Program.

  • Eligible visa categories to attend HEHS: 200, 201, 202, 203, 204, 866

HEHS aims to identify health issues which may affect the well-being of newly arrived refugees and to detect and treat infectious diseases of public health importance.

  • Attendance at HEHS is voluntary and there is no cost to attend the service.
  • Clients are generally required to attend the centre on 2 – 3 occasions.
  • Health assessments are undertaken by experienced staff with the assistance of competent interpreters in a culturally appropriate setting.
  • The health screen includes obtaining a thorough history (including medical, psychological, obstetric and nutritional conditions) and screening for communicable diseases.
  • Immunisation history is reviewed and catch-up plans commenced
  • HEHS facilitates the treatment and management of communicable diseases and other health concerns.
  • Referrals are made to appropriate outpatient clinics at the nearest tertiary hospital where indicated.
  • All clients seen at HEHS are referred to refugee nurses in the community with a management plan to ensure appropriate follow up.