Due recognition guidelines for service providers – using the HACC logo
The Home and Community Care (HACC) program requires service providers to formally acknowledge the Australian Government contribution to the HACC program. This is to ensure that the Australian community is being appropriately informed about how public funding is spent. There are a number of ways that service providers can meet the requirement to acknowledge Australian Government funding of HACC activities.
HACC logo
The HACC logo (below) has been developed as a simple way to acknowledge HACC funding provided by the Australian Government and state or territory governments. Use of the HACC logo on its own is considered appropriate acknowledgment of Australian Government funding.

Examples of where the HACC logo may be used
- Service information packs
- Newsletters
- Service directories
- Reports
- Websites
- Publicity material such as pamphlets
- Signs
Permission to use the HACC logo
The HACC logo is available to be used Australia wide only by service providers that have been granted a sub-licence to use the logo. As the logo is trademarked, service providers need to apply to the relevant state or territory government for a sub-licence.
- Application for sub-licence (PDF 42KB) for Western Australian service providers
Guidelines for use of the HACC logo
Regardless of the way the HACC logo is used, the following guidelines must be adhered to:
- The logo cannot be altered in any way, except for size.
- The text underneath the logo can be made larger and more legible but cannot be removed.
- The logo may be used in mono (black) or coloured (authorised PMS colours: Burgundy PMS 690 CVC and Gold PMS 126 CVC). These colours are mandatory.
Further guidelines for use of the HACC logo are detailed as part of the sub-licence.
Australian Government Arms
The HACC logo is sufficient acknowledgement of the Australian Government contribution to HACC activities as long as it is used as the only form of branding. However, if a state or territory government logo is used in addition to the HACC logo then Australian Government branding should also be used. Further information regarding the use of the Australian Government Arms is contained in the HACC logo sub-licence.
If this situation occurs, contact your local Australian Government Department of Health and Ageing State Office for advice, phone (08) 9346 5111.
Other forms of due recognition
In situations where the HACC logo is not being used, a simple form of words (written or verbal) will meet the due recognition requirement. The following examples illustrate appropriate forms of words.
“This activity / project / organisation...
- received funding from the Australian Government.”
- was jointly funded by the Australian Government and…”
- received funding from ... and the Australian Government.”
- is supported by financial assistance from the Australian Government.”
- is supported by funding from the Australian Government under the HACC program.”
The above list is not exhaustive and is provided as examples only. Non-written forms of due recognition may also be required, for example in television, radio, speaking engagements or forums. In instances of public launches or activities funded through the HACC program, verbal acknowledgement of the Australian Government funding contribution will satisfy the due recognition requirements.
More information:
Contact us if you require any further information or wish to clarify any of the information above.


