Delivering a Healthy WA

Department of Veterans' Affairs Management Unit

Veterans and entitled persons (EP) can access a comprehensive range of admitted and non-admitted services in WA publicly funded hospitals. Non-admitted services include emergency, outpatient and community services.


‘Entitled person’ means a person who has elected to be treated under DVA arrangements and:

  1. has been issued with:
    • a Gold Card, or
    • a White Card, or
    • an Orange Card (pharmaceuticals only), or
    • a written authorisation on behalf of the Repatriation Commission, or
  2. is a Vietnam Veteran or his/her dependant who is not otherwise eligible for treatment and who is certified by a medical practitioner as requiring urgent hospital treatment for an injury or disease. DVA Health Cards

New treatment entitlement cards will be issued to EP during June 2014, irrespective of the date of expiry of their current card. Changes to the cards include:

  • The title on all of the cards has changed to “DVA Health Card”
  • The cards are valid for six years (previously four years)
  • The DVA security hologram is on the front of the card (previously on the back of the card)

For a full list of changes to the new cards, including a list of questions and answers, please see the Veteran’s Health Card FAQ page.

Benefits as a DVA patient

  • Choice of publicly funded hospital, with a minimum shared ward accommodation;
  • Choice of doctor provided the doctor has admitting rights to the hospital;
  • Free hospitalisation - costs of accommodation, medical and diagnostic services, prostheses, aids and equipment are charged to the DVA;
  • Free pharmaceuticals whilst admitted, on discharge and as non-admitted patients (some hospitals may charge a patient co-payment);
  • Aids, equipment and home modification
  • Nursing home type contribution for ex-Prisoners of War and Victoria Cross Recipients is charged to the DVA;
  • Inter-hospital transport; and
  • Transport at discharge.